Track My Order
Track My Order
Once your Margreth order has been dispatched you will receive a confirmation email with your waybill number. Use the steps below to track your delivery in real time.
| 📧 Step 1 | 🔢 Step 2 | 🚚 Step 3 | 🎉 Step 4 |
|---|---|---|---|
| Check Your Email | Find Your Waybill Number | Track on the Courier Website | Receive Your Order |
| After your order has been dispatched, we'll send you a confirmation email with your tracking details. | Locate the waybill or tracking number included in your dispatch email. | Enter your waybill number on the courier's tracking page to view your delivery status. | Sit back and relax while your Margeth jewellery is delivered safely to your doorstep. |
Our primary delivery partner
Visit The Courier Guy tracking portal and enter your waybill number to see real-time delivery updates.
Track on The Courier Guy →Pargo
Alternative pickup point delivery
If your order is being delivered to a Pargo pickup point, track it using the Pargo portal with your tracking number.
Track on Pargo →Important tracking information
Tracking information can take up to 24 hours to activate after your dispatch notification email is sent.
Your waybill number is in your dispatch confirmation email — check your spam folder if you haven't received it within 24 hours of placing your order.
Orders placed before 12:00 PM SAST on a business day are dispatched same day. Orders placed after 12:00 PM are dispatched the next business day.
We do not dispatch on weekends or South African public holidays. Orders placed on these days will be dispatched the next business day.
Order not arrived?
If your tracking shows your order as delivered but you haven't received it, or if your order hasn't moved in more than 3 business days, please contact us immediately:
- Include your order number in all correspondence
- Include your waybill number if available
- We will contact The Courier Guy on your behalf and provide an update within 1–2 business days
Please note: delivery claims raised more than 7 days after the confirmed delivery date cannot be investigated.
Need help with your order?
Our support team is available Monday to Friday, 8:00 AM – 5:00 PM SAST.